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Evidence Guide: RIIBEF401E - Manage non-routine and complex technical situations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

RIIBEF401E - Manage non-routine and complex technical situations

What evidence can you provide to prove your understanding of each of the following citeria?

Collect and analyse information

  1. Obtain, interpret and confirm work requirements
  2. Access, interpret and apply documentation required to manage non-routine and complex technical situations
  3. Monitor and analyse all available information according to workplace procedures
  4. Assess information for relevance and applicability according to job requirements
  5. Identify operational problems according to job requirements
  6. Access additional sources of information if required to assist in solving the operational problem
Obtain, interpret and confirm work requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access, interpret and apply documentation required to manage non-routine and complex technical situations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and analyse all available information according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess information for relevance and applicability according to job requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify operational problems according to job requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access additional sources of information if required to assist in solving the operational problem

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, determine and solve complex problems

  1. Identify and determine problems according to workplace procedures
  2. Identify a range of possible solutions to the problem according to workplace procedures
  3. Communicate the nature and scope of the problem to relevant personnel
  4. Determine any long term impacts of the problem
  5. Determine the most appropriate action to solve the problem according to workplace procedures
  6. Carry out calculations necessary to implement action if requirement and according to workplace procedures
  7. Implement action to resolve the problem according to workplace procedures
  8. Report the action taken to relevant personnel
Identify and determine problems according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify a range of possible solutions to the problem according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate the nature and scope of the problem to relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine any long term impacts of the problem

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the most appropriate action to solve the problem according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out calculations necessary to implement action if requirement and according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement action to resolve the problem according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report the action taken to relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage non-routine and complex technical operations

  1. Modify own role and responsibilities to meet changing circumstances
  2. Carry out work independently of management according to job requirements
  3. Take responsibility for decision-making processes and quality of own work outcomes
  4. Prepare detailed written reports for a range of relevant topics on activity, requirements and outcomes
  5. Complete written documentation in accordance with workplace requirements and standards
Modify own role and responsibilities to meet changing circumstances

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out work independently of management according to job requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take responsibility for decision-making processes and quality of own work outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare detailed written reports for a range of relevant topics on activity, requirements and outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete written documentation in accordance with workplace requirements and standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

manage non-routine and complex technical situations on at least two occasions, including:

assessing and identifying potential problems and their impact through monitoring and analysing the available information

carrying out diagnostic activities, considering options to solve the problem and implementing action to solve complex problems

reviewing outcomes of problem solving activities and remedying issues prior to recommencing the same work activity

preparing detailed written reports on the operational outcomes that identify current and potential problems and offer possible contingencies or solutions in non-routine complex technical situations.

During the above, the candidate must:

locate and apply relevant documentation, policies and procedures and confirm that the work activity is compliant

implement the requirements, procedures and techniques for managing non-routine and complex technical situations

work effectively with others to manage non-routine and complex technical situations in a way that meets all required outcomes

communicate clearly and concisely with others to receive and clarify work instructions.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

key policies, procedures and documentation required to manage non-routine and complex technical situations, including:

communications systems, processes and procedures

principles and techniques for solving technical situations, including:

relevant mathematical applications

problem solving techniques and decision making

extensive operational knowledge

relevant scientific and technological principles

principles and techniques for identifying relevant hazards and emergencies

techniques for coordinating and communicating job activities with others.